Changelog
Follow new updates and improvements to Billgang.
November 26th, 2024
New
If you thought it was time for a twist to digital products—you were right. Say hello to drops. With product drops, businesses can now bundle products under a single package to maximize revenue on trailing products.
The most interesting aspect we've been able to see with early businesses using product drops is that they've been able to gauge customer demand and preferences faster than their competitors to launch future products backed by data.
We're now bringing this technology to every single business on the Billgang platform. If you weren't aware, we made the commitment to every business that we'd help them unlock an unfair competitive advantage. We're one step closer to that with product drops.
Once you’ve created a product drop on Billgang, you’ll be able to:
— Set custom spot availability to push a first come, first serve model.
— Require customers to meet a minimum order or revenue threshold to join drops.
— Build product drop hype with custom dates and maximize sales with final dates.
Drops are live for every single business across the Billgang platform, regardless of subscription. Get started: https://dash.billgang.com/products/drops/create
To learn more about what product drops are and how you can get started, learn more on our help center: https://support.billgang.com/en/articles/10203187-how-do-i-create-and-manage-product-drops.
After you’ve created your first couple of product drops, feel free to add them to your website by following these steps: https://support.billgang.com/en/articles/10203270-how-do-i-manage-product-drops-on-my-website.
November 26th, 2024
New
We know how important it is to maximize customer intent, wherever they may be. Today, we’re launching modal popups to help businesses convert their visitors into potentially long term customers.
It's time your business increases conversions and engages high-intent customers prior to the point of sale. Tip: Over 79% of US internet customers continue to checkout when prompted with a coupon. With Billgang, businesses can now:
— Automatically set a popup modal with a timed countdown for coupons.
— Download reports and data tied to customers viewing the coupon prior to checking out.
To get started with a popup modal on your storefront hosted on Billgang, visit your website builder: https://builder.billgang.com/settings/modal-window.
If you’re having trouble creating and editing your marketing popup, read our help article for more information: https://support.billgang.com/en/articles/10191927-how-do-i-create-a-popup-on-my-website.
October 20th, 2024
New
We strongly believe that access to business critical data helps you make clearer decisions faster, whether in the form of axing a product or scaling new promotions, especially more so when backed by data.
But we've been trailing in that department for a bit. However, we're stepping up the heat with advanced analytics which is now live on your business dashboard. With advanced analytics, businesses can now:
— Build advanced reports and charts based on specific filters.
— Set automated rules to create reports based on presets within a timeframe.
— Configure data to automatically generate reports with one click.
With the Billgang data platform, you’ll get full visibility into every aspect of what makes your website with real-time reporting.
You can get started with advanced analytics by visiting your business dashboard and creating reports today: https://dash.billgang.com/advanced-analytics
Access to advanced analytics is limited to customers on our Scale plan. Learn more about pricing: https://billgang.com/pricing.
October 11th, 2024
New
When your internet business accepts payments with Binance Gift Cards, you're opening up the doors to international customers who may not have access to traditional payment types.
BUT HERE'S THE THING — you're also protecting your own finances when you reduce the risk of disputes, chargebacks, and payment holds.
That's why we know that if you operate with a hint of payment risk, Binance Gift Cards will only supercharge your business and reduce any impact of a reduction in sales.
Also, our billing and commerce infrastructure platform takes care of everything that matters:
our checkout will walk your customers through the purchase of gift cards 🚪
you'll automatically receive confirmation of the gift card redeemed to your Binance account 💸
customers will receive their digital products without a single manual intervention 🤖
If you're interested in accepting Binance Gift Cards, you'll first need to learn about what the process looks like here: https://support.billgang.com/en/articles/9984315-how-do-i-enable-binance-gift-cards-for-my-store
To get started with accepting Binance Gift Cards, enable the payment type and connect your Binance account. As always, we’ll take care of the checkout experience, payment processing, and customer balances: https://dash.billgang.com/settings/payments
Access to this payment plugin is limited to customers on our Scale plan. Learn more about pricing.
October 5th, 2024
New
When you want to fine-tune product delivery post purchase or leverage our powerful infrastructure with your own custom built website, businesses now have direct access to our publicly available developer APIs.
To access the Billgang Developer API, visit this page here: https://developers.billgang.com/api-reference.
As of the release of this announcement, Billgang does not offer any developer related support outside of critical platform bugs.
If you come across an issue with our public developer API, please get in touch with your dedicated account manager or engineering contact for more information.
October 3rd, 2024
New
When your business competes on price, you need to set your pricing apart with clear discounts or fees based on the preferred payment type.
Businesses across the Billgang platform can now automatically display price adjustments with fees applied or discounts calculated and further deducted from the subtotal during customer checkout.
Now live on your business dashboard's payment settings via https://dash.billgang.com/settings/payments.
To customize automated price rules, tap on the “Configure” or “Enable” button for your specific payment type then toggle “Automated Price Rules” and enter the percentage and fixed amount total, then you’re all set.
September 24th, 2024
New
Telegram Stars is a virtual currency your customers can use to purchase digital goods and services within the Telegram ecosystem on Billgang. Just to note, Telegram uses third-party payment processors to facilitate secure and effortless purchases of Telegram Stars.
Also, here are four points we think you'll want to know before you start accepting Telegram Stars payments on your website:
you can accept debit/credit card payments and receive crypto 🔑
you'll receive these payments straight to your own Telegram account 🧾
as your partner, Billgang does not hold or process funds on your behalf 💸
as your partner, Billgang continues to hold its commitment to taking ZERO transaction fees on any payment processed 💲
Tip: Your business instantly unlocks access to a market of over 400 million customers that actively use the Telegram platform.
To get started with accepting Telegram Stars payments on the Billgang platform, you'll first want to create your own Telegram Bot and connect the required details here: https://dash.billgang.com/integrations/telegram-bot.
What are Telegram Stars?
We want you to think of Telegram Stars as a virtual currency that's built and powered by Telegram. You receive payments directly with Telegram Stars and here's the kicker: without any form of business verification.
What about my customers?
Your customers also aren't required to undergo any form of verification. They'll add their debit or credit card, or simply connect apple/google pay, and they're all set.
How secure is my balance with Telegram Stars?
As your commerce infrastructure partner, Billgang does not hold or at any point have direct access to any of your payments. You'll receive Telegram Stars straight to your Telegram bot without any form of action taken on our end.
Note: As the owner of the bot, you are the only individual who can withdraw funds from the bot.
Why should I use Telegram Stars?
It's as simple as your customers being on Telegram. If you support the platform of choice for your customers, you'll (potentially) see conversions drive through the roof.
Read More Frequently Asked Questions
Nice To Knows
Pricing for Telegram Stars varies based on the customer region. We've noticed that customers who pay in Euro pay on average a slightly higher percentage than customers who pay in US Dollars.
If you're experiencing issues with your Telegram bot or stars, Billgang Support is only a few messages away. Get in touch with our team: https://support.billgang.com/en/articles/8915859-how-do-i-contact-billgang-support.
Access to this payment plugin is limited to customers on our Scale plan. Learn more about pricing.
September 19th, 2024
New
As we continue to build out commerce software for the internet's entrepreneurs, we knew we had to build on top of our existing integrations with Discord.
When you start building your business on Billgang, you may want to integrate with one of the largest platforms for building your community or business.
That's why we're announcing custom branded and hosted Discord bots, across our paid subscription plans, to our platform. With a custom Discord bot, businesses on Billgang can now:
sell access to a private Discord community
automatically upgrade an existing customer role
require a specific role to purchase a digital product
... and so much more with additional bots, tools, and features.
To get started with setting up your own custom Discord bot for your business on Billgang, visit the business dashboard: https://dash.billgang.com/discord-bot/builder.
If you need additional guidance on bringing your custom bots online, feel free to follow this quick in-depth tutorial: https://support.billgang.com/en/articles/9257179-how-do-i-create-my-own-custom-discord-bot-for-my-business.
August 2nd, 2024
To continue off of our previous changelog and announced features, here is a not-so-exhaustive note of features we've fixed:
Fixed a minor storefront design issue for pricing comparisons set to zero
Fixed issues when disabling specific payment gateways during checkout
Fixed custom pricing per payment gateways when saving via business dashboard
Fixed reviews not properly being added to products after customer added their review
Fixed various "no name" products automatically being attached to search when adding products to categories
Fixed review displays on storefronts to descending order based on the latest and most recent review date
Fixed search on storefronts not correctly displaying products on pop up
Fixed serials delivery to support tens and hundreds of on-screen serials
Fixed issue regarding group images not properly added onto groups via hosted storefronts
Fixed minor display issue on mobile when adding products to cart and checking out
Fixed a minor frontend bug when sorting products through the category section via the business dashboard
Fixed storefront support to automatically copy serials within the delivery field to clipboard
Fixed right, center, and left text alignment on storefronts when edited through the builder
Fixed platform-wide errors when attempting to edit secondary buttons via the builder
Fixed issues when attempting to edit product descriptions on the business dashboard
Fixed coupons not properly discounting products during storefront checkout
Fixed social connect issues for Discord when customers are attempting to checkout
Fixed customer displays when team members are manually adding or deducting an amount across their balance
Fixed a minor display issue of storefront statistics across hosted storefronts
We're still building the de facto commerce and billing infrastructure platform for internet entrepreneurs.
If you'd like to see support for a feature that wasn't announced in this changelog or inching to report a bug, share your thoughts with our team here: https://suggestions.billgang.com/.
August 2nd, 2024
Your website and our platform equals unstoppable growth. Take control of the customer experience from start to finish with embeds.
If a Billgang-hosted storefront isn't best suited for you, you're welcome to leverage all of our products through your own website. From payments to automated product delivery to customer insights, you get everything Billgang has to offer.
One-click checkout experience for customers
Embed literally anywhere on your own website
Reach more customers through intense marketing campaigns
Customize branding to fit your vision
The entire team hopes to continue building out more tools for developers and businesses with their own site, so please share any feedback you may have with us: https://suggestions.billgang.com/?b=65d15605df0b1cfd77cf753e
We're also announcing a slew of fixes that we've pushed over the past month, with a ton of new features across our core products.
Get started with product embeds yourself: https://dash.billgang.com/developers/embeds